ESCAPE to Northwest Florida was created in 2011 by long time, local resident and professional Amy Wise-Coble with partners Susanne Ward and Chip Jervis, principals of Prudential Coastal Properties. Amy's 20-year career in Hospitality Operations and Homeowner Services with the Cottage Rental Agency, Seaside, FL and Sandestin Golf and Beach Resort prepared her well to move into this phase of her career. When creating her vision for Escape and how it would be unique in the market, Amy's constant theme was "choice."
ESCAPE's mission is to be the industry leader in providing homeowners in our region with first class management services and guests with unmatched vacation experiences. The key to Escape's success is our ability to create partnerships between our company, our homeowners, and our valued guests. The foundation of these partnerships is offering options that allow our primary stakeholders (homeowners and guests) to choose the services that best fit their needs and then ensuring that we execute on delivering these services at a level that exceeds their expectations.
We use a variety of tools to support our efforts, but the most important is fostering communication via a variety of mediums including newsletters, e-mails, and face-to-face meetings. We are committed to being accessible to our stakeholders and correcting any issue that may arise in a professional and caring manner. In addition, we listen to our stakeholders and constantly challenge our processes and procedures to ensure that we are at the forefront of industry trends.